Privacy Policy
 

HUMU PRIVACY POLICY

HUMU is a trade name and is registered under General Data Protection Regulations, reference ZB509985 

OUR CONTACT DETAILS 

Name: HUMU

Address: 1, High Water Head, Coniston, Cumbria, LA21 8AH

Phone Number: 07380947585

E-mail: contact@humu.org.uk

THE TYPE OF PERSONAL INFORMATION WE COLLECT 

Personal information means any information which may identify an individual and does not include anonymised data.

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details).
• Any communications which you send to us regarding services and bookings.
• Customer data relating to purchase of services, including personal identifiers and payment details.
• User data which tells us how you use our website. Google analytics create reports by means of cookies to inform on the use of our website. 
• Marketing preferences.

HOW WE GET THE PERSONAL INFORMATION AND WHY WE HAVE IT

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To enquire about our services and make bookings via our website contact form, direct email or social media.

We use the information that you have given us to;

• Communicate with you effectively and supply the services offered.
• Maintain records of services under discussion or provided for performance indicators as well as in the event of any legal claims (to pursue or defend). 
• To operate our website efficiently and manage security.
• Evaluate how users navigate our website to make improvements and inform on marketing.

We may share this information with individuals involved in carrying out the services provided as a necessity to facilitate the services.

Under the UK General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. Under data protection law you are able to remove your consent at any time. You can do this by contacting contact@humu.org.uk 

(b) We have a contractual obligation. This allows us to provide quotes prior to service delivery as well as deliver said contractual service.

(c) We have a legitimate interest.  We use data in ways that is reasonable to achieve the delivery of services with a minimal privacy impact.

HOW WE STORE YOUR PERSONAL INFORMATION 

We only retain your personal data for as long as necessary to fulfil the purposes for which we collected it. Anonymised data may be stored to inform on statistical purposes indefinitely. 

Your information is stored in compliance with GDPR and handled in a way which ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction, or damage.